Our Loyalty Card is changing

Loyalty Card at Heaven Therapy Cullercoats

Heaven Therapy Loyalty Card

In order to limit contact when we re-open we are changing our loyalty card scheme.

When we open, we will no longer be stamping or issuing new loyalty cards at Heaven Therapy.

All is not lost…keep you card safe…read on to find out more

How will I earn Loyalty Stamps?

  • Stamps become points.
  • Our new booking system will track your rewards as loyalty points
  • Each time you pay for an appointment or purchase a facial product, our system will allocate £0.50p for every £3 spent of your transaction value as loyalty points

E.g. If you spend £30 – 10 points will be added – these will be worth £5

How do I Spend Loyalty Points?

You can check with us at any time to find out your loyalty balance – this will also show on your booking account when you login online.

To Spend your points, just ask your therapist to confirm your balance and these can be used in multiples of £5 with a minimum of £5 and a maximum of £40 at any one time

Loyalty Points cannot be used in conjunction with any other offers or promotions, however they can be used with Gift Voucher redemptions.

Loyalty Points can also be earned and used towards purchases of our Dermalogica facial products.

What happens to my current loyalty card?

All is not lost.

Option 1 – The best option – Submit the form below and we will convert your £££ to points.  By using option 1, we will ensure that your points are updated in readiness for our re-opening.

Enter the number we have on file for you

Option 2 – Keep your card safe until we re-open or once we are re-open a box will be available in reception for you to surrender your loyalty card. We will then add points to your account and send you an email to confirm your balance. Points will only be added for unused portions on your loyalty card.  Please allow upto 48 hours for the points to be added to your account.

Questions?

If you have any questions, please contact us by email or using online chat

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