Gift Voucher Expiry Dates – FAQ – Heaven Therapy Beauty Salon Cullercoats
Do you have an unused Gift Voucher? If so, our Frequently Asked Questions below will help you understand what we are doing to accept your voucher
I have an unused Gift Voucher for Heaven Therapy, will I still be able to use it?
As a result of Covid-19 and our inability to trade, we are granting extensions to clients who have Gift Vouchers. The Expiry Date is clearly shown on your voucher, please use the below table and book within the terms as shown
| Your Voucher Expiry Date is | Attend appointment by | Restrictions |
| Before 13th July 2020 | 30th June 2021 | Monday to Wednesday appointments |
| 14th July 2020 to 14th December 2020 | 31st July 2021 | As per voucher |
| 15th December to 12th April 2021 | 31st October 2021 | As per voucher |
Why are there restrictions on vouchers which expired before 13th July 2020?
We re-opened for business on 13th July until 5th November 2020, therefore were available to accept gift vouchers during this time. We also had extended vouchers last year until 30th September 2020.
My Voucher expired before 13th July 2020 but I can’t make a Monday to Wednesday appointment
As we have been closed for so long, we are sure you can appreciate that we are doing everything we can to accommodate clients with and without gift vouchers. We have extended our opening hours and have a late evening on a Wednesday in order to help
I have a question that is not listed – what do I do?
Please email us or chat with us online and we will do our best to help.